Shipping policy
Last updated: October 1, 2026
ZOVRENA currently ships to addresses within the United States only. All prices and shipping charges are in US dollars (USD).
Shipping rates
- Free standard shipping on orders of $50.00 or more (before taxes).
- Standard shipping is a flat $4.99 on orders under $50.00.
Shipping charges are shown at checkout before you pay.
Processing time
Orders are processed within 1–2 business days (Monday–Friday, excluding US public holidays). Orders placed on weekends or holidays are processed the next business day. During launches, promotions or peak seasons, processing may take a little longer — we'll email you if there's a delay.
Delivery time
Once shipped, standard delivery usually takes 3–7 business days depending on your location. Delivery times are estimates provided by our carriers and are not guaranteed.
Order tracking
When your order ships, you'll receive a shipping confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.
Address accuracy
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, email us at support@zovrena.com as soon as possible — we'll do our best to update it if the order has not yet shipped.
Lost, stolen or damaged packages
If your tracking shows "delivered" but you can't find your package, please check with neighbors and your local post office, then contact us within 7 days of the delivery date. If your order arrives damaged or not as described, email us within 7 days of delivery with your order number and photos — see our Return and Refund Policy.
International orders and PO boxes
We do not currently ship outside the United States. If you need delivery to a PO box, please contact us before ordering.
Questions
Email support@zovrena.com and we'll be happy to help.